Welcome to Contacts - Phone Calls, Dialer (hereinafter referred to as "the Application," "we," "our," or "us"), developed by Array Infotech (referred to as the "Developer"), which handles information you provide when you use the App. We are committed to protecting and respecting the privacy of every individual who uses our Application. 

This Privacy Policy explains in detail how we collect, use, store, share, and protect your personal information when you install, access, or use the Application on your Android device. By downloading, installing, or using the Application, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Purpose of the Application

The App is designed to provide users with an enhanced calling experience, including contact management, dialing, and call-related features. To function properly, the App interacts with certain data available on your device.

2. Information Collect and Used

Contact Data

To enable core features, the App may access contact-related information stored on your device, such as:

• Names and phone numbers

• Email addresses

• Contact photos

• Favorites and grouped contacts

This data is used strictly within the App to:

• Display contact lists

• Enable quick dialing

• Organize and manage contacts

Important points:

• Contact data remains on your device

• We do not collect or store this data externally

• No contact information is sold or shared

Call-Related Information

The App may access certain call-related details, including:

• Call status (incoming, outgoing, ongoing)

• Call logs (if permission is granted)

This is used to:

• Provide dialer functionality

• Display relevant call information

• Improve call handling features

3. Data Storage

All user data, including contacts and call-related information:

• Is stored locally on your device

• Is not transmitted to the Developer’s servers

• Remains under your control

If backup or sync features are enabled through your device or third-party accounts, those services operate under their own policies.

4. Automatically Collected Data

The App may gather limited technical information automatically, such as:

• Device type and model

• Operating system version

• App version

• Usage behavior within the app

• Error reports and crash data

• Network-related information (e.g., IP address)

This information helps:

• Maintain app stability

• Fix technical issues

• Improve performance and usability

This data is collected in aggregated form and is not used to identify users personally.

5. Permissions Used

The App may request the following permissions to enable its features:

Contacts Access

• READ_CONTACTS

• WRITE_CONTACTS

• GET_ACCOUNTS

• READ_SYNC_SETTINGS

Used to view, modify, and synchronize contacts stored on your device or linked accounts.

Phone and Calling Features

• CALL_PHONE

• READ_PHONE_STATE

• READ_CALL_LOG

Used to initiate calls, detect call status, and display call history within the App.

Network Connectivity

• INTERNET

• ACCESS_NETWORK_STATE

Used for analytics, advertisements, and checking network availability.

Notifications

• POST_NOTIFICATIONS

Used to send alerts, such as missed-call reminders and important app-related notifications.

Background and System Functions

• RECEIVE_BOOT_COMPLETED

• WAKE_LOCK

• FOREGROUND_SERVICE

Used to maintain app functionality, such as restoring services after device restart and ensuring smooth background operations.

Overlay Display

• SYSTEM_ALERT_WINDOW

Used to show call screens or quick-access overlays over other apps. The App requests only those permissions that are required for its intended features.

6. Use of Information

The information accessed or collected is used to:

• Provide contact and dialer functionality

• Enable phone call features

• Improve performance and reliability

• Analyze usage trends

• Fix bugs and technical issues

• Deliver notifications

• Display advertisements

7. Third-Party Services

The App may integrate external services for analytics, crash reporting, and advertising. These may include:

• Google Play Services

• AdMob

• Google Analytics for Firebase

• Firebase Crashlytics

This app uses the Microsoft Clarity mobile SDK for analytics and performance measurement. Through this SDK, the app automatically records app interaction and usage information such as device details (device model and operating system version), app version, session events, screen interactions (taps and gestures), and diagnostic information, including crashes and errors. This information is securely transmitted using industry-standard encryption and is shared with Microsoft solely for analytics and app performance improvement, where it is processed in accordance with the Microsoft Privacy Statement. The app does not intentionally access or share contacts, messages, or personal content through Microsoft Clarity. Analytics functionality may be enabled only after obtaining user consent, where required by applicable laws. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

8. Data Sharing

The Developer does not sell personal information. Information may only be shared in limited cases:

• When required by law

• To protect rights and prevent misuse

• With trusted partners providing analytics or advertising services

• During business transfers (e.g., merger or acquisition)

9. Security Measures

Reasonable safeguards are implemented to protect data, including:

• Local storage of sensitive information

• Secure transmission of analytics data

• Access controls to prevent unauthorized use

However, no system can guarantee complete security.

10. Data Retention

• Contacts and call data remain on your device unless you delete them

• Diagnostic and analytics data are retained only as needed

• Removing the App may delete associated local data

11. User Control

You have control over your data:

• Contacts can be edited or deleted anytime

• Permissions can be managed via device settings

• Notifications can be turned off

• Ad preferences can be adjusted

• The App can be uninstalled at any time

12. Children’s Information

The App is not directed at children under 13 years of age.

The Developer does not knowingly collect personal data from children. If such information is identified, it will be removed.

13. Policy Updates

This Privacy Policy may be revised periodically to reflect changes in features, legal requirements, or operational practices.

Any updates will be published within the App along with a revised effective date. Continued use of the App after changes indicates acceptance of the updated policy. This Privacy Policy is effective as of 27 April 2026.

14. Consent

By using the Application, you consent to the collection and use of information as described in this Privacy Policy.

15. Contact

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at arrayinfotech21@gmail.com